Privacy Policy

1. Data and its use

Information provided when registering, managing your account or contacting support is used to provide access to services, recover your account and resolve requests. Account activity and technical information needed to operate the services may be used for security, abuse prevention and incident investigation.

Rankings and community features may display character information and in-game progress. Avoid including personal information in character names or public messages.

2. Sessions and external services

The website uses sessions for authentication and account functionality. External services accessed through links, including WhatsApp, apply their own privacy policies. Do not send passwords, recovery codes or full payment card details to support.

3. Data protection and retention

Access to data should be limited to the purposes necessary to administer the services. Data may be retained as needed to operate accounts, resolve requests, maintain security and meet applicable legal obligations. Closing an account does not automatically result in the immediate deletion of all records or backups.

4. Requests concerning your data

You may contact the ANASTARIA team for information about your account data and to request access, correction or deletion under applicable law. Some requests may require verification of account ownership. Your account password will not be requested through support messages.

5. Minors and updates

Minors must use the services with the consent of their legal representative where required. Changes to this policy will be published on this page. Acceptance of the Terms of Service does not constitute general consent to every form of data processing.

6. Contact and support

For questions and assistance, contact the ANASTARIA team using the options below. You must be logged in to your ANASTARIA account to create a support ticket.

[email protected]WhatsApp Support

Do not include your account password or other sensitive information in support messages.