Terms of Service
Terms of use for ANASTARIA Mu Online Season 6 and anastaria.com. Last updated: October 13, 2026.
1. Access and accounts
Using the services requires compliance with these terms and the game rules published by ANASTARIA. Provide accurate information when requested and keep your password and recovery details secure. Accessing another person's account without permission is prohibited. Minors must obtain the consent of their legal representative where required by law.
2. Game and community conduct
Account theft, fraud, attacks on the services, intentional exploitation of vulnerabilities, tools providing unauthorized advantages, harassment and illegal content are prohibited. Report problems to support without publishing access credentials or information that could facilitate an attack.
3. Moderation and appeals
Rule violations may result in warnings, temporary restrictions or suspension of access, depending on their severity and the available evidence. Urgent measures may be necessary to protect the services and players. You may request an explanation or appeal a decision through the support channels.
4. Availability and progress
Services may be interrupted for maintenance or due to technical incidents. Continuous availability and full recovery of progress are not guaranteed. Relevant changes to services and rules will be communicated through ANASTARIA channels.
5. Payments and digital benefits
Before making a payment, check the amount, currency, benefits and offer conditions. Use only payment methods you are authorized to use. For a duplicate or unauthorized payment, or an undelivered benefit, contact support with the transaction reference, without providing full card details. Refund requests are assessed according to the circumstances, offer conditions and applicable law. Mandatory user rights remain unaffected.
6. Intellectual property and data
MU Online, trademarks and third-party materials belong to their respective rights holders. These terms do not transfer rights to the game or third-party components. Personal data information is provided in the Privacy Policy, and software usage conditions in the EULA.
7. Termination and resolving problems
You may stop using the services and ask support about closing your account. The effects on data, progress and benefits should be clarified before account closure. Contact the ANASTARIA team regarding any dispute. These terms do not exclude mandatory rights or remedies under applicable law.
8. Contact and support
For questions and assistance, contact the ANASTARIA team using the options below. You must be logged in to your ANASTARIA account to create a support ticket.
Do not include your account password or other sensitive information in support messages.
